Basic Write Off of Unpaid Policy (General)

Basic Write Off of Unpaid Policy (General)

  1. To write off an unpaid balance of a policy, the best procedure will be to create a negative MTA for the remaining balance.
  2. In the example we will use below, our unpaid balance is £50.
  3. Begin by creating an MTA. You do not need to worry about any of the screens, aside from the Premium screen. Head to the Premium screen and input the unpaid balance total into the “Brokerage Fee” field, as a negative value

  1. Post the MTA as normal, using the required date for writing off. You will probably want to change the policy stage to something ‘Closed’ as well


  1. Once the MTA is posted, head to the Cashbook and create a cashbook entry for the policy holder. Do not worry about inputting a value into the cashbook entry, as we will be using it solely to balance our negative MTA against the outstanding balance

  1. Click on “Reconcile”. In the Reconcile screen, you should see the outstanding/unpaid balance and the negative MTA we keyed in. Reconcile the negative value first. This will then provide you with the balance to write off the outstanding/unpaid entry

  

    • Related Articles

    • Write Offs

      In this example, a policy was posted for £500.00 however the client only paid £480.00. The remaining £20.00 therefore needs to be written off. To do this: Accounts Click ‘Sales’ Click ‘Starburst’ to create a new ledger entry  When creating the new ...
    • Broker Pays for Policy Themselves

      This guide will demonstrate the easiest way to pay for a client’s policy yourself. Post your customer’s policy as normal. Once it is posted, you will need to input a manual Purchase Order for the value of the customer’s policy. Go to the Accounts, ...
    • Link a Ledger Entry to a Policy

      In the Sales or Purchase Ledger, highlight the row to be linked to a policy. Click on the Signpost button and select “Link to policy…” In the new window that appears, select the client and policy that you would like to link the ledger row to. Once ...
    • Lockdown adjustment Guide

      How the lockdown works and what impact this has General Overview Lock Down Function – This feature prevents users from creating entries prior to a stated date. You can apply the same date for all or individually. The above screenshot will prevent all ...
    • Insurer Reconciliation

      Select the Accounts icon from the main Dashboard upon logging in to Durell.  From here, select the Cashbook as all Reconciliation will take place here.  To set up a new payment to a General Insurer, select the blue snowflake (in the top left corner) ...