Related Articles
Locking Notes
Users are able to “Lock” specific Note Actions, so that Notes with that designated Action cannot be amended or deleted. To lock a Note action, begin by clicking on “Setup” from the Durell front screen. Then, choose which kind of Note you would like ...
Create and Edit Notes
Notes can be created, edited and saved within Client Records, Policy Records and Claims Records. You can access the notes on a Client, Policy or Claim Record by clicking the Notes button Once you have clicked on the Notes button, you can choose to ...
Print Notes or Appointments
From the Durell front screen, click on the “Reports” button. Select the “Client” tab, click on the “Client and policy notes and appointments” report and click “Proceed” A new window will appear. You can use the settings displayed in the window to ...
Reporting on Diary Appointments
From the Durell front screen, click on “Reports” Click on “Client and policy notes and appointments” Tick the box “include records in selected set” and the choose the set you wish to report o To omit notes, leave the ...
Repeat a Diary entry on a specific day of the week
Click on the Diary entry you wish to repeat Click on the “Signpost” > “Diary” > “Copy diary entry” In the new box that appears, enter the amount of times you wish to repeat that entry and then choose “week” This will repeat the entry on the day it is ...