Copy Existing Client to a New Record
- Find the record you wish to copy and click on “Record”, near the top left. Click on “Copy Record/s”
- A new window will appear. Ensure that “Current record” is selected on the right hand side and then click “OK”. This will create a copy of the current record, in the same address set
- After clicking “OK” you will be taken to our copied record. Give it a new Search Name and then click on the “Save” button. The copied record will now be saved.
Related Articles
Creating a New Insurer
To add a new Insurer to Durell, visit any client/business record and jump to the General Insurance Address Set by using the Search button Once in the General Insurance Address Set, click on the “Snowflake” button to begin creating a new Insurer After ...
Durell Client Screen Reminders
In Durell it is possible to attach a “Reminder” to a client record, so that it pops up on screen, whenever you visit the client record. The “Reminder” is shown ringed in red below, as a “Sticky Note”: To change the text that appears in the ...
Change an Address Set for a Record
Navigate to the record of the client you wish to move. Once there, click on the “Record” option in the top left of the screen and then on “Move Record” In the new window that appears, set the address set you are moving the record from in the top box ...
Adding New Data Protection Options ‘To Contact By’ and ‘In Relation To’
Click ‘Setup’. Then click on ‘Client Screens’ Click either ‘Setup data protection Contact by’ OR ‘Setup data protection Relation to’ as shown below Once you have clicked either option, you will need to free type the new option into the drop down ...
Delete Duplicate Record
When you discover that you have a duplicate client and simply wish to merge the records, you can visit the record that is unwanted and click on the “Delete” button to delete the record Before deleting it, make sure that you have transferred any ...