Related Articles
Create a Ticketing System Profile
Setup a User Account for Our Ticketing System - Visit our website at supportdesk.durell.co.uk and click on the button along the top banner which says “Sign up” - In the new screen that is displayed, input your name and email address, before typing ...
Setup or Check the Durell Maintenance Routine
This guide will show you how to setup or check the Durell maintenance routine. The steps below should be followed while logged into your Server, or the lead machine/PC that holds your Durell data. After ensuring you are following these steps while ...
Setup Custom Column Headers
When you are in any claim or policy list, you can use the search button to customize the columns display. From within your policy or claims list, click the green binoculars and then on “Setup” In the new window that appears, click on “New” to create ...
Rename a User in Durell
Go to Setup Select “Users” Use the arrows to select the user record you would like to amend. Change their name in the yellow box and then click on the ‘Save’ button The user profile will now be renamed. The user will need to log out of Durell and ...
Add New Product
From the front screen of Durell, click on “Setup” and then “Products” from the list Click on the “New” button, select “All fields” and then click “OK” In the new window, select a “Type”, a “Product” and also an insurer, from the list of “Companies, ...