Override Codes for Renewals
- If you have been provided with an override code for a renewal, you will not be able to use it within a regular renewal in Durell as the “Override” button will be greyed out.
- To use the override code, begin by highlighting the current policy in the client’s policy list
- Then, click on the “New” button. When the new window pops up, select “Renewal (amend risk)” and click ok
- You can now progress with the renewal as you would do normally, the difference being you will be able to use the override code at the end.