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Create or Disable Profile and Set Password in Durell
Go to “Setup” Select “Users” Use the arrows to select the user record you would like to enable or disable. Change their name in the yellow box and then click on the “Save” button Disable the profile by ticking the “Disable login for this user” box or ...
New User Setup
This is a quick guide on how to setup a new user in Durell. Setup From Durell’s ‘Main Menu’ click on ‘Setup' Scroll down and double click on ‘Users’ Copy User If you have an existing user whose permission will be the same as ...
Updating Durell (with UAC Guide)
Ensure you are signed in as an administrator, while performing the update to Durell. Turn off User Account Controls in the registry. Once you have opened the registry, you can find the setting for User Account Controls here: Turn it off by ...
CloudCall Integration
It is possible to integrate “CloudCall” – a computer telephony solution – into Durell. The first step of the process is to get in contact with CloudCall, so that they can provide you with an account. You can contact them on the numbers and email ...
Create a Ticketing System Profile
Setup a User Account for Our Ticketing System - Visit our website at supportdesk.durell.co.uk and click on the button along the top banner which says “Sign up” - In the new screen that is displayed, input your name and email address, before typing ...