Re-Enabling the Durell Outlook Add-in

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• Creating Notes & Appointments When Linking Emails

  When in Outlook click the ‘ Link to Durell ’ icon. In the new window that appears, click on the “Setup” button Select the ‘Notes’ tab, then tick ‘Create client note by default’, then input any other settings as required Select the ‘Appointments’ tab, ...

• Enable Durell Diary Import to Outlook Upon Start-up

  When in Outlook click the ‘Link to Durell’ icon Then click ‘Setup’ located in the bottom left of the pop-up Select the ‘Diary’ tab, then tick ‘Import diary on start-up’ You can then click on ‘Auto-Import Diary Settings’ and apply personalised import ...

• Enabling Addin ID and Matching

  From Outlook, click ‘Link to Durell’ Click ‘Setup’   | Click the ‘Linking Emails’ tab Tick the box next to ‘Use ID in body to match sent emails’ Tick the box next to ‘Attempt to match emails at login’ and set the ‘Days’ to ‘3’. Press ‘OK’

• Stop Saving Emails as Drafts

  If you are finding that the Addin is only saving emails to Durell in Draft status, rather than completely Sent; there is a change you can make to the addin to take care of this problem. Click on the Durell addin in Outlook. One of two windows will ...

• Setting the Addin Prompt

  From Outlook, click on the Addin button and then on “Setup”. If the “Which record” box appears first, click on ‘Cancel’ to reveal the Setup button. In the setup screen, click on the “Linking emails” tab and then set the addin prompt to never appear, ...