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Create a Ticketing System Profile
Setup a User Account for Our Ticketing System - Visit our website at supportdesk.durell.co.uk and click on the button along the top banner which says “Sign up” - In the new screen that is displayed, input your name and email address, before typing ...
New User Setup
This is a quick guide on how to setup a new user in Durell. Setup From Durell’s ‘Main Menu’ click on ‘Setup' Scroll down and double click on ‘Users’ Copy User If you have an existing user whose permission will be the same as ...
Setup Custom Column Headers
When you are in any claim or policy list, you can use the search button to customize the columns display. From within your policy or claims list, click the green binoculars and then on “Setup” In the new window that appears, click on “New” to create ...
Front Screen Buttons
· In order to change what appears when a user clicks one of the front screen buttons in Durell, the user must first have permission to access the Main Menu setup screen · Once the required user(s) has been given this permission within ...
Setup or Check the Durell Maintenance Routine
This guide will show you how to setup or check the Durell maintenance routine. The steps below should be followed while logged into your Server, or the lead machine/PC that holds your Durell data. After ensuring you are following these steps while ...